Onsite and Remote IT Support/ Help Desk Services
When it comes to finding an IT support solution, there are many options. If you look outside of your internal IT staff, you should be sure that your service provider is responsive, capable and professional, regardless of the complexity of the IT issue.
CDC Global Services has experience in providing onsite and remote IT support solutions that enable our customers to cost-effectively support their IT end users, achieving higher levels of customer satisfaction without sacrificing productivity.
Our IT Support solutions are flexible enough to meet your needs, whether you are looking for back up support or a 24/7 help desk solution. We can even deliver high-touch “white glove” service for groups with special requirements or high service level expectations.
We provides Help Desk Level 1, 2 or 3 and desktop support services, including asset management, break/fix or general support. We can also deploy support and depot services for mobile or remote workers, such as a field sales or service organization. With CDC Global Services, you can be assured of consistently superior service delivery and a customer-centric focus – all at predictable cost.
Benefits to Our Customers:
- Increased user productivity
- Higher end-user satisfaction
- Reduced Total Cost of Ownership (TCO)
- Improved software management and version control
- Improved operating costs
Visit the IT Support Resource Center for more content on our expertise and success in IT Support.